Today's digital voice systems offer functionalities that were little more than pipedreams a decade ago. Voice over IP (VoIP) is a reliable technology to make and receive phone calls over the propertied network infrastructure.

Are you struggling to maintain and repair an aging phone system?

A VoIP communications solution allows hoteliers to focus on managing the guest experience and hotel operations. VoIP technology has the flexibility to adapt to guest and staff requirements with a minimum of management overhead.

System Features:

• Guest Services
  Greeting guests by name - Managing guest privacy
• Hospitality VoIP Display Template
  High-resolution hotel logos and graphics - Information about guest services - Information about local services and attractions - One touch contact keys
• Recorded Guest Announcements
  Breakfast options announcements - Speed keys access to information lines
• Staff Efficiency Managing
  Front Desk Staff uses wireless handsets or headsets to move trough tasks more efficiently - Text messaging management of alerts including: pre-fire alarms, door alarms and VIP arrival
• Increasing Revenue
  Automatic call distribution can be used to direct callers to a member of staff, voicemail or a recorded announcement, including centralized reservations - Flexible, advanced communication services - Hotel services can be promoted on IP display telephones
• Cost Reducion
  Configuration changes can be made quickly and easily from ‘anywhere’ - A single network connection can be used for voice, Internet and video communications - New staff quickly become effective and is able to focus on guest service

Certifications:

• Mitel
• NEC